Our Delivery Process

We offer FREE Courier across New Zealand for any order over $60, and just an additional $4 for Rural addresses.

Delivering to thousands of customers throughout New Zealand every month, It's important that we provide the highest levels of responsiveness to you at all times. We strive to ensure your privacy is kept confidential during any and all interactions with our website and communications.

PROCESSING TIME

Order verification, quality check and packaging. All orders are sent to our warehouse for dispatch within 30 minutes from order placement. The warehouse will then process the order and get it on the courier van the same day as you order (if received early enough).

COURIER TIME

This refers to the time it takes for items to be couriered from our warehouse to you. We use only the best courier services available and can happily say that North Island deliveries can be expected to arrive within 1 - 2 business days from purchase and 1 - 3 business days for South Island Deliveries.

By the way, we package your items with extreme care and ensure each box is discreet, if somehow your package is damaged during transit there is no need to stress as you simply need to contact us, we will replace the damaged item and will organize for the courier to collect the damaged product from you to be sent back to us.