Delivery and Returns
Our Goods come with guarantees, because we know they're quality. If for any reason you are not satisfied with our products or service we will happily offer a replacement or refund.
We understand that there may come a time where you have had issues with a product and need to return it to us. We want to make the returns process as simple and easy as possible for you.
Here at Noode we arent satisfied if you aren't satisfied!
We work hard to make sure every product is made to the highest quality, If you don't feel as though we're living up to that we want to know.
Any refunds will be provided via the payment method used for the initial transaction and the cost of return delivery and initial delivery will be recovered from the refund amount as well as a restocking fee of $15.
Noode Delivery Process
We offer FREE Courier across New Zealand for any order, even to Rural addresses.
Delivering to thousands of customers throughout New Zealand every month, It's important that we provide the highest levels of responsiveness to you at all times. We strive to ensure your privacy is kept confidential during any and all interactions with our website and communications.
• Processing time: Order verification, quality check and packaging. All orders are sent to our warehouse for dispatch within 30 minutes from order placement. The warehouse will then process the order and get it on the courier van the same day as you order (if received before 3pm).
• Courier time: This refers to the time it takes for items to be couriered from our warehouse to you. We use only the best courier services available and can happily say that North Island deliveries can be expected to arrive within 1 - 2 business days from purchase and 1 - 3 business days for South Island Delivers.